1. Operator and business status
Link2Incube is operated by Link Wojciech Ryglewicz, a sole trader entered in the Polish Central Register and Information on Economic Activity (CEIDG), with its principal place of business at ul. Juliusza Słowackiego 55/1, 60-521 Poznań, Poland. NIP: 7811160296; REGON: 634171647; VAT identifier where applicable: PL7811160296. As a sole trader, the Operator is registered in CEIDG rather than the National Court Register (KRS).
2. Business customers only
The services are intended for entrepreneurs, companies and persons acting for professional or commercial purposes. Consumer rights that cannot legally be excluded remain unaffected where they apply.
3. Completing onboarding
Website information, prices and form submissions are invitations to enquire, not a binding offer. For recurring services, onboarding is complete when the Operator confirms the final scope, the routine legal verification is complete, the applicable agreement is accepted or signed, and the customer activates the Stripe subscription. Service delivery then begins in accordance with the confirmed activation date.
4. Routine company verification
Polish anti-money-laundering law treats providers of company-formation, registered-office, business-address and related services as obliged institutions. The Operator therefore performs a routine risk-based check of the customer, authorised representatives, beneficial owners, authority and lawful business purpose before beginning the relationship. Straightforward structures normally require only a concise document review. The Operator may request clarification, pause or refuse work where the statutory measures cannot be completed, information is inconsistent, or applicable law requires it.
5. Customer information and instructions
The customer is responsible for complete, accurate and current identity, ownership, corporate, tax and activity information; for reviewing documents before signature; and for promptly reporting changes. The Operator may rely on information and instructions supplied by an authorised customer representative.
6. Formation and public authorities
The S24 package applies only to an eligible standard electronic Polish limited-liability-company formation. Registry, tax, banking and other authority decisions remain outside the Operator’s control. Indicative timelines are not guarantees. Non-standard articles, translations, apostilles, legalisation, licences and exceptional third-party costs require a separate quotation.
7. Registered office and correspondence
Address, scanning, forwarding and parcel services are governed by the selected package and operating rules. The customer remains responsible for monitoring notifications, collecting or forwarding originals when required, keeping its registered data current, and removing the address after termination within the agreed or legally required period.
8. Accounting and legal services
Accounting is limited by the selected plan, document volume, payroll capacity and stated exclusions. Legal work is performed only within an agreed scope by an appropriately qualified provider. Website content and general coordination do not create an attorney-client relationship or constitute case-specific legal or tax advice.
9. Prices, VAT and payment
Published prices are net and VAT is added where applicable. Recurring services are activated through a Stripe subscription unless the accepted proposal states otherwise. A failed recurring payment may suspend the affected service subject to the agreement and mandatory law. Fees for completed work, reserved capacity and non-cancellable third-party costs are non-refundable to the extent permitted by law.
10. Activation assurance and refunds
For an eligible registered-office or recurring support plan, where the customer has supplied complete and accurate documents, completed the routine legal verification, accepted the applicable agreement and made the first successful Stripe payment, the Operator will activate the agreed service within five business days or refund the first service-period fee paid to the Operator for that plan. The assurance does not cover formation work already performed, reserved capacity, court, notarial, translation, apostille, legalisation, payment-processing or other statutory or non-cancellable third-party costs; delay caused by the customer, a public authority, bank or independent provider; complex or enhanced-risk review; force majeure; or a lawful refusal to establish the relationship. Any refund under this assurance is the customer’s remedy for failure to meet the stated activation period and does not affect mandatory rights.
11. Third-party providers
Banks, notaries, translators, accountants, lawyers, payment providers, signing platforms and public authorities act under their own rules. The Operator is responsible for reasonable care in coordination, but not for an independent provider’s decision, system availability, processing time or professional act unless liability cannot legally be excluded.
12. Liability
To the maximum extent permitted for business-to-business services, neither party is liable for indirect loss, loss of profit, opportunity, goodwill or data. The Operator’s aggregate liability arising from an engagement is limited to the net fees paid to the Operator for the affected service during the 12 months preceding the event. These limits do not apply to wilful misconduct, gross negligence, personal injury, or liability that mandatory law does not allow to be limited.
13. Customer indemnity
To the extent permitted by law, the customer will indemnify the Operator against third-party claims, penalties and reasonable costs arising from the customer’s unlawful activity, false or withheld information, unauthorised instructions, misuse of the registered address, or breach of these terms, except to the extent caused by the Operator’s own breach or fault.
14. Confidentiality and data
Each party will protect non-public business information and use it only for the engagement, subject to disclosures required by law, routine statutory verification, professional duties or agreed service delivery. Personal data is handled under the Privacy Notice.
15. Governing law and courts
Polish law governs these terms. Subject to mandatory jurisdiction rules, disputes are submitted to the court competent for the Operator’s registered place of business in Poznań, Poland. The parties should first attempt good-faith resolution in writing.